Richer Sounds, Newcastle

Note: The owner or a representative of this business has not yet completed the verification process

4.7

( 8 reviews )

Accessories $$

Open 12:00 PM - 05:00 PM See Hours

94-96 Clayton St, Newcastle upon Tyne NE1 5PG, United Kingdom +44 3339-000-032

Richer Sounds, Newcastle is a well-established brand in the electronics industry, providing the latest and high-quality audio and visual products to its customers. Known for its excellent customer service and competitive prices, Richer Sounds has been serving customers for over four decades. The store has a team of experienced professionals who are well-versed in the latest technology and can advise customers on the best products to suit their needs. This store is conveniently located in the heart of Newcastle, making it easily accessible to customers. With a diverse range of products such as TVs, home cinema systems, and speakers, Richer Sounds is the go-to destination for customers who seek to upgrade their home entertainment systems. The brand's commitment to affordable pricing and outstanding service has earned it an outstanding reputation in the electronics industry.

Amenities and More

Service options
- Kerbside pickup
- In-store shopping
- In-store pick-up
- On-site services
Accessibility
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments

Reviews

4.7/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Brandon hayes

March 22, 2024

Popped in a couple of weeks back for advice on speakers during a brief visit to Newcastle. Colin immediately engaged with my needs taking me round the shop and the web making a real effort to educate me to "how" and "why" options can and would not suit my listening style and environment. His passion for AV showed! Couldn't have asked for more.

Junrui wang

March 22, 2024

I hardly ever leave reviews but over the last few years richer sounds Newcastle has been some of the best customer service I have ever received. Really lovely helpful staff, fantastic guarantee service and they just do whatever they can to accommodate you. I cannot recommend them enough.

Allan hilgendorf

March 22, 2024

Spent an hour and a half here taking my time to pick the right sound system. Staff couldn't be more helpful and understanding of me wanting to spend time with the equipment before purchasing. Thank you Colin for taking the time to explain to me!

Gernot mark

March 22, 2024

Great service. Baught some headphones earlier this week . Great guys good company have used before always impressed.

Nicole coan

March 22, 2024

No question too basic. No demonstration too much of an ask. No request considered too disruptive. I very rarely write reviews but the service I received from Dale and the team at Richer Sounds Newcastle over the past few months has been nothing short of outstanding and should be noted. Ordering in headphones that weren't listed for sale on their website (they had others from the same brand, ordering in speakers and giving me advise on the best accessories for my items got me where I wanted to be within my budget, never once did I feel pushed into spending more which can happen elsewhere. This is what customer service should be and Richer Sounds will have a customer for life if things stay this good. Thanks guys!

William wen

March 22, 2024

Warmest friendliest atmosphere, not at all judgey about the fact i clearly didnt know anything about turntables and sorted us out with briliant equiptment for a fab price and warranty. The nicest blokes! Couldnt rate them higher thank you so much.

Jerami banks

March 22, 2024

Lovely little shop. Staff very knowledgeable and helpful. They also delivered personally. Very impressed.

Darcy drennan

March 22, 2024

Brilliant service from the guys here. Bought my kit from there a month ago, had a few issues with rigging up the Cambridge Audio Streamer. I visited the shop today and Colin talked me through the process of setting up, asked me to call him if I had further issues. I didn’t. All advice was perfect. Wouldn’t by kit from anywhere else, it’s so worth travelling from Cumbria to get such a good service.